Privacy Policy

Information on the use of cookies.
 
It is important to feel safe when shopping in an online store, and we at Fram Oslo AS are careful to handle your personal information in a secure way. Fram Oslo AS aims to process all personal information with respect and care. Based on functionality and user experience, we collect information from you who visit our website. We use this information to optimize our content, look at usage patterns and customize targeted advertising. To do this, we use cookies on our website.
 
Fram Oslo AS may also use customer information to adapt and improve our services, but we guarantee that no one else may use customer information for marketing purposes. We will never sell your e-mail address or other information to a third party, and you will not receive newsletters by e-mail from us unless you yourself have agreed to it.
 
Personal information
 
Personal information is information that can be linked directly to you as a person, such as name, e-mail address, and address. Such information is necessary for us to be able to serve you as a customer and to be able to deliver the goods you have ordered, and contact you with information and updates related to your order. We are required to keep this information in connection with accounting, fee handling, and any warranty and return handling.
 
Our processing of personal data is handled by our skilled employees. All employees in Fram Oslo AS are subject to a duty of confidentiality.
 
Your rights
 
You have the right to request information about the personal information we hold about you at any time. If the information is incorrect, you can request that the information be corrected or removed. We can not remove your information if there are statutory requirements for this to be stored, such as. accounting rules or other legitimate reasons for retaining the information, such as outstanding debt. You can revoke your consent at any time for us to use your information for marketing purposes. You can contact us by sending an email to info@framoslo.com.
 
Fram Oslo AS uses cookies to provide you with better services. Among other things, to remember your login, password in encrypted form, to improve the user experience and as part of our marketing to new customers. Most newer browsers are set to automatically accept cookies. If you do not want this, you can change settings right in the browser.  A cookie is a small text file that is stored on your computer. When you visit our services, we set both temporary and permanent cookies. A temporary cookie is often deleted automatically when you close your browser, while permanent ones can stay on your computer for up to a year. Fram Oslo AS uses the following cookies for stated purposesUSE OF OUR STORE SOLUTIONS Purpose: We use cookies to, among other things, remember you as a customer and remember the contents of your shopping cart. Without cookies, an online store will not work. GOOGLE ANALYTICS Purpose: Gives us statistics on how the website is used, a cookie is set via Google Analytics. We use this information to create reports internally which are further used to improve the website. The cookies anonymize all information and only say something about the number of visitors, where they come from and which pages are visited. GOOGLE TAG MANAGER Purpose: We use Google Tag Manager to help us manage various snippets of statistics and customization. The data collected is not personal, but is only there to improve the user experience.
In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas policy:  https://www.klarna.com/no/cookies/.
FACEBOOKPurpose: A Facebook Pixel anonymously tracks who has visited the website and which pages they have visited. This tracking is used to be able to offer relevant marketing in Facebook's channels.In order to show you the most relevant ads possible, Facebook offers advertising aimed at users of one website. Facebook as a third party may use cookies, web beacons and similar technologies to collect or receive information from the website, and use this information to provide statistics and targeted ads.You can turn off cookies in your browser at any time, and you can also ensure that Facebook does not show you ads based on your online habits by opting out here. Read more about Facebook's use of cookies here. Newsletter: By subscribing to our newsletter, you agree to us storing your email address. This will be used to send out relevant information about Fram Oslo AS, such as news, sales, competitions, etc. We use Mailchimp to handle the sending of the e-mails. This means that the information sent out, including your e-mail address, will be stored with them as long as they keep the logs for dispatch. Fram Oslo AS undertakes not to share your information with other parties, and to only use it for the points mentioned here. The information will be stored with us until you unsubscribe from the newsletter. Marketing: We have placed cookies from, among others, Facebook and Google on our website, and use these to customize digital ads and offers. This may mean that you will see specified offers directed at you after visiting our website based on aggregated data from your visit statistics SSL encryption: When you visit our website, a secure (SSL-encrypted) session is automatically started. You can check this (that the pages are encrypted: look for https) by clicking on the padlock icon that appears in your browser.Responsible data processor Fram Oslo AS is at all times responsible for the processing of personal data collected. Fram Oslo AS is responsible for ensuring that internal controls are carried out with regard to the processing of personal data, as well as for any deviations from current guidelines and legislation to be reported and corrected.